Privacy Policy

Last updated: 16 May 2026

1. Introduction

UrbanZone Space ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, fill in our contact forms, or use our co-working facilities at SCO 47, M3M 113 Market, Sector 113, Gurugram.

2. Information We Collect

We collect information you voluntarily provide when you:

• Submit our contact, tour-booking, land-owner, or broker forms — name, email address, phone number, city, and any details you choose to include in the message.
• Sign up as a member — additional information such as company name, GST/PAN details for Virtual Office plans, and emergency contact information.
• Visit our premises — visitor logs, CCTV footage (24×7), and signed in/out records.

We also automatically collect non-identifying technical data via your browser: IP address (anonymised), browser type, pages visited, and approximate location — used purely for analytics.

3. How We Use Your Information

• To respond to your enquiries and confirm tour bookings within 24 hours.
• To process member registrations and provide the services you've signed up for.
• To send service-related updates (booking confirmations, billing notices).
• To improve our website, services, and member experience.
• To comply with legal obligations such as KYC requirements for Virtual Office members.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate the website:

• Web3Forms — to deliver contact-form submissions to our team inbox.
• Google Maps — to display our office location.
• Google Fonts & Font Awesome — to render typography and icons.

Each of these providers has its own privacy policy, which you can review on their respective websites.

5. Cookies

This website uses minimal cookies — only what's required for the admin panel session (a secure, http-only cookie that expires after 8 hours). We do not use tracking, advertising, or behavioural cookies.

6. Data Retention

We retain contact-form enquiries for up to 24 months for follow-up purposes. Member records are retained for the duration of the membership plus 7 years to comply with Indian tax and accounting laws. You may request earlier deletion at any time (see Section 8).

7. Data Security

We implement reasonable physical, technical, and administrative safeguards including:

• SSL/TLS encryption on all web traffic (https://)
• Secure hashed admin passwords (bcrypt)
• 24×7 CCTV monitoring of all physical premises
• Access controls on member records and visitor logs

8. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectify — correct any inaccurate or incomplete information.
• Erase — request deletion of your personal data (subject to legal retention requirements).
• Opt-out — unsubscribe from any non-essential communications.

To exercise any of these rights, email info@urbanzonespace.com from the address on record. We'll respond within 7 working days.

9. Children's Privacy

Our services are not directed at anyone under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above will reflect any changes. Significant changes will be communicated to active members via email.

11. Contact Us

For privacy-related questions or requests, reach out to us at: